⚡ Internet
Other updates in Escombe
Power
The Glen is back on
Water
Water outage now includes 2 areas: Buffels Bosch, Escombe
Ask the area
🚨 COMPREHENSIVE AREA-WIDE OUTAGE ALERT 🚨 📍 ALL IMPLICATED SECTORS: • Malvern Central (Main residential & commercial strip) • Hillary (Primary substation blast site) • Malvern Extensions (Streets bordering Seaview, Bellair, & Queensmead Industrial) • Escombe (Localized grid tracks including Fraser Road) • Queensburgh & Mount Vernon (Localized boundary roads) 💥 THE CAUSE: A catastrophic explosion and subsequent fire at the local substation completely melted primary underground distribution and network link cables, causing a massive, interconnected grid failure across these sectors. 🔧 OFFICIAL REPAIR STATUS: The eThekwini Electricity and Energy Directorate has designated this a high-priority depot-level infrastructure repair. Field technicians are on-site conducting deep structural excavations to expose the damaged underground cables. On-site splicing, jointing, and diagnostic testing phases are currently slowed down due to wet weather and safety protocols regarding wet high-voltage equipment. No official Estimated Time of Restoration (ETR) has been finalized. 🛑 MANDATORY RISK MITIGATION DIRECTIVES: 1. UNPLUG APPLIANCES NOW: Disconnect all high-draw household appliances (fridges, geysers, air conditioners, stoves) immediately to prevent severe damage from power surges. 2. THE 30-MINUTE GRID RULE: Because this blackout blankets multiple highly populated sectors simultaneously, the collective grid load will be dangerously high when re-energised. DO NOT plug appliances back in for at least 30 minutes after power returns. An immediate, collective electrical load will cause a secondary grid overload surge and instantly trip the area back into darkness. 3. SAFETY FIRST: Treat all electrical supply points, wires, and connections as live at all times during this downtime. 📱 OFFICIAL MUNICIPAL CONTACT CHANNELS: To ensure your specific street cluster remains verified under the active Master Area Ticket, use the following official eThekwini Municipality logging channels: • WhatsApp Portal: Text "Hi" to 064 761 7930 • Toll-Free Contact Centre: Call 080 311 1111 or 080 13
